This statement covers the services provided by whitakersturf.co.uk. The purpose of this statement is to inform users of whitakersturf.co.uk, which is managed by Whitaker's Turf Ltd, about what information is collected about them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users’ privacy.
Confidentiality and security
We do not collect or store any personal information about you via our website.
We do need to collect personal information including your full name, address, telephone number and payment card details in order to process and handle any orders you place with us and will ask for this information by telephone when taking your order.
Any information you provide will be held securely, in accordance with the Data Protection Act 1998, for 3 years following your order being placed for tax and accounts purposes. All data is securely destroyed promptly as soon as it is no longer required.
Your personal details will not be disclosed to third parties.
You have a right to access the personal information we hold about you at any time or to request to be forgotten. If you wish to do this, please put your request in writing (explaining that your interest is in whitakersturf.co.uk) to Whitaker's Turf Ltd, Hurst Farm, Lower Hurst, Longwood, Huddersfield, HD3 3TG.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. This information is held in small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example:
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with our services so we can make them better.
You can manage these small files and learn more about them from the article, Internet Browser cookies - what they are and how to manage them including how to remove cookies set on your device.
Third party cookies
We sometimes use a number of suppliers who may also set cookies on their websites’ on its behalf. whitakersturf.co.uk does not control the dissemination of these cookies. You should check the third party websites for more information about these.